Delivery & terms
International shipping
We ship worldwide. The price depends on your country and the size of the pieces in the order — the largest item sets the rate.
| Destination | Small (jewellery, bookmarks) | Medium (domino, mirror set, key holder) | Large (clocks, chess sets, panels) | Transit |
|---|---|---|---|---|
| Courier in Baku | $3 | $3 | $5 | 1–2 |
| Delivery within Azerbaijan | $5 | $5 | $8 | 2–4 |
| Neighbouring countries | $15 | $25 | $45 | 5–10 |
| Europe | $20 | $35 | $65 | 7–14 |
| Rest of the world | $25 | $45 | $85 | 10–21 |
Rates are shown per order, not per item. Customs duty, where it applies, is paid by the recipient.
- Customs duty and import taxes, where they apply, are paid by the recipient. We declare every parcel as a handmade gift item with its real value.
- Resin is fragile — international parcels are packed in a double box with foam. If a piece arrives broken, send us an unboxing video within 24 hours and we replace it.
Delivery
- Pieces in stock are sent within 1–2 working days of the order.
- Made-to-order pieces are ready in 5–7 working days, then shipped.
- Delivery inside Bakı is by courier. For the regions, write to us on WhatsApp.
Payment
- You can pay by card on the site, or agree another method on WhatsApp.
- Custom orders require a deposit before work starts.
Caring for resin
- Keep it out of long direct sunlight — resin yellows over time.
- Avoid hot water and abrasive cleaners; a soft damp cloth is enough.
- The surface scratches — do not rub it with anything hard.
- Do not place it near an oven, a radiator or any hot surface.
Exchange and returns
- If a piece arrives damaged, write within 24 hours with an unboxing video — we replace it.
- Every piece is poured by hand: the colour flow and veins will not match the photo exactly, and this is not a defect.
- Custom-made and engraved pieces cannot be returned.